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  • ✦ Home ✦
  • ✦ Shop ✦
    • Zodiac Collection
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    • Chinese Zodiac Collection
    • Tarot Collection
    • Mystic Collection
    • Sea Grass Collection
  • ✦ Our Story ✦
  • ✦ Contact ✦

✦ FREQUENTLY ASKED QUESTIONS ✦

Where is The Moon Et Tu based?
Our home studio is based in the beautiful city of Melbourne, Australia.
When will you ship my order?

Due to the handcrafted nature and the customization of the print, we would take 24 – 48HRs to make your print. However, we sometimes require a little more time. An email notification is sent once your order is dispatched from our studio.

Please note that we do not ship on weekends and public holidays.

Where do you ship to?

We ship Australia-wide and Internationally with tracking. You will get a despatch email when your order is on its way to you!

*Due to the current Covid-19 climate, please be aware of significant delays in local and international shipping.

If your order is taking longer than the estimated time, please double-check the submitted address, check your local post office or customs, and get in touch with your inquiry.

Within Australia
Standard Shipping
$7.99 via Australia Post
Express Shipping
$14.99 via Australia Post

Everywhere Else
Standard Shipping
$29.99 via Australia Post
Express Shipping
$34.99 via Australia Post

What payments do you accept?

We accept all major credit cards, Paypal and Afterpay.

Do you gift wrap?

Yes, we do! Gift wrapping is complimentary and comes standard with every order. It’s like
opening a present to yourself 🙂

How do I return/refund my order?

Every time you shop at The Moon Et Tu, we want you to be over the moon with your purchase!
(See what we did there?). We, unfortunately, cannot accept a change of mind as everything is
customized to your request. However, if the item arrives damaged or lost in the mail, please get
in touch with us as soon as possible so we will start the replacement process.

What if I do not receive my prints?

You would be provided with a tracking number for your order. However, in the case scenario that
the postal service deems it lost, we would happily replace your print(s)

I have my own store and would love to stock your prints. Do you wholesale?

Yes, we do! Please submit your interest to jesslyn@themoonettu.com

Can you foil my print/design for me?
Yes, if you provide us with a high res PDF file, we can foil it for you. However, if you want a customized design by us, we are not at the capacity to do that right now.
I'm an illustrator/artist and would like to collaborate with you! How do I go about doing that?

We are always on the lookout to collaborate with new artists. Please submit your interest to jesslyn@themoonettu.com with some of your illustrations.

Would you be able to foil my brand logo/labels for me?
Yes, we can. Get in touch with us on our contact page.
I really like your designs, may I use them as a tattoo or logo?

We appreciate it if you didn’t copy them as a lot of our creativity and countless hours have gone into our designs. All illustrations we use are original and have been given consent/rights to release by the artist we collaborate with. We know that we cannot stop anyone from copying them, however, please use them as inspiration only. We hope you understand and respect our wishes on this.

If you have any other questions, please get in touch with us through our socials or our contact page.
We would like to hear from you.

✦ instagram ✦

✨ A R I E S S E A S O N ✨ We have just the r ✨ A R I E S  S E A S O N ✨

We have just the right gift for your favourite Aries! Individually hand foiled, locally made and paired with our original illustration, why not add a little magic into their space 🔮✨
🌘 Welcome to the darker side of the Moon 🌒 🌘 Welcome to the darker side of the Moon 🌒

Exclusive darker foil and card colours on our Tarot Collection for @thedarkmoonfaire 🌑 Put Sunday, April 2nd in your diaries and secure your tickets online via link in their bio. Cant wait to show you the magick! 💫🔮✨
✨ Customer appreciation post ✨ It’s been aw ✨ Customer appreciation post ✨

It’s been awhile since we have done these! We absolutely love seeing where our prints live. Thank you for sending this through Abigail, we adore you! 🔮✨ 

Share your photos with us via DMs 💓 #themoonettu 📸 : @scarlyxpeculiar
✨ Happy International Woman’s Day ✨ A chanc ✨ Happy International Woman’s Day ✨

A chance to celebrate the divine feminine & womanhood. You are all magical beings 💓✨🔮 #themoonettu #themoonandyou
From our home studio to setting up our pop up mark From our home studio to setting up our pop up market days! 🔮✨💓 #themoonettu
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  • © 2023 The Moon Et Tu. Born from stardust; dreaming higher than the sky...

We proudly and respectfully work & create on the land of the Wurundjeri People of the Kulin Nation. We pay our respects to their Elders, past, present and emerging.

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